At DM.pk, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free return policy as outlined below:

Eligibility for Returns

  • Items must be returned within 7 days of purchase.

  • Products must be unused, unopened, and in their original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items

  • Used or damaged products due to improper handling.

  • Items opened and used, such as engine oils and lubricants.

  • Clearance or final sale items.

Return Process

  • Initiate a Return – Contact our customer service team at [customer support email/phone] to request a return authorization.

  • Ship the Product – Securely pack the item and send it to our return address 7 Peco Road Pak Asia Autos Badami Bagh, Lahore.

  • Refund or Exchange – Upon inspection, we will process a refund, exchange, or store credit per your preference.

Refund Timeline

  • Refunds will be issued to the original payment method within 5-7 business days after approval.

  • Exchanges will be processed once the returned item is received.

For any questions, feel free to reach out to our support team. We value your trust and are committed to providing the best shopping experience.